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1. Send your exchange request
If you have not already requested your exchange, email us within 30 days of your original order date.
Open exchange request email
This opens a draft in your email app. You must send it yourself. Nothing has been sent by this page.
Email app not opening?
Email trepontiusa@gmail.com with the message below.
2. Place your new order
Order the replacement you want at trepontiusa.com and pay its shipping. Your new order is processed separately from your exchange refund.
3. Print, pack, and mail
Print the form below and pack it with your item. Return your item within 30 days of the invoice date.
Use the Print button below. Put the form inside your package and mail it to the address shown. You pay postage; this form is not a shipping label.
Your entries are not submitted or saved by this form. Keep a printed copy for your records before leaving this page.