Reseller Qualification

Wholesale customers must have a verifiable, non-residential, brick-and-mortar, pet-related business location. A copy of the State Reseller Certificate is required.
Resellers who have a website may display the Tre Ponti logo and a link to on their company website to indicate they carry the brand in the store; however, Tre Ponti USA products cannot be listed on the reseller’s online store, e-store, eBay, Amazon, or any similar online sales outlet.

MAP (Minimum Advertised Price) Policy

Resellers shall not advertise or publicize prices below the Minimum Advertised Price level, as shown on the current Tre Ponti USA dealer/wholesale price List, available here.

Ordering, Shipping & Handling

No minimum order is required.
Orders will be shipped via UPS Ground or USPS (expedited services available at additional cost.)
Shipping charges apply unless the free-shipping level is attained (usually $500.00).
Allow 1-3 business days for order processing.
Backorders will ship automatically unless otherwise instructed.

Ordering, Shipping & Handling

Advance payment for all orders is required.
Credit cards accepted: VISA or MC
Company checks may be accepted as determined on a case-by-case basis (orders will be shipped once check clears).


EXCHANGES POLICY: Within 30 days of the invoice date, Tre Ponti USA products may be exchanged for a different color, size or model. Once products for exchange are received and inspected, replacement items are shipped promptly.

Items to be exchanged may be subject to a restocking fee. Items must be in unused condition, clean, and free of pet hair, with the original tag. Items requiring cleaning or removal of pet hair will be charged a $5 cleaning fee per item. Shipping charges for all exchanges are the responsibility of the customer. Additional charges may apply if replacement items are priced higher than the original.

WARRANTY POLICY: Tre Ponti USA will replace, free of charge, any products found to have manufacturing defects. THE WARRANTY EXPIRES 30 DAYS AFTER THE PRODUCT IS SOLD TO THE END USER. No other stated or implied warranty exists or is applicable. The following are NOT COVERED UNDER WARRANTY: Damage by chewing, contact with sharp object, contact with rough surface, abuse, negligence, or other similar circumstances.